Support

Need help? Email support@frametvart.app. A real person reads every message, usually within a day or two.

When something isn't working

These details help us fix it fast:

• Your TV's model and year (in the TV menu under Settings > Support > About This TV)
• Your iPhone model and iOS version
• What you did, what you expected, and what happened instead
• A screenshot, if you can

Common questions

My TV doesn't show up

Make sure your iPhone and your TV are on the same Wi-Fi network and the TV is on. The first time you connect, your TV will ask you to allow the connection: choose Allow with the TV remote.

Do I need an account?

No. There are no accounts: just browse the art and send it to your TV.

Is the art really free?

Yes. It's public-domain work from museum open-access collections, free to use.

Not affiliated with Samsung

Frame TV Art is an independent product. For problems with the TV itself, such as hardware or Samsung software updates, contact Samsung support.